The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
All notices from Stair Nation to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Stair Nation shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at: 745 Atlanta Road, Suite 212, Cumming, GA 30040
Delivery shall be deemed to have been made by You to Stair Nation five (5) days after the date sent.
All content appearing on this Web site is the property of: Stair Nation
Copyright © 2013-2017 Stair Nation. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2013-2017 Stair Nation. All rights reserved.
At Stair Nation, we want you to feel safe when you shop with us. We have SSL certificates to prevent stolen information. We cannot guarantee 100% protection, but we do our best and go the extra mile to by putting our SSL certificates on our site. Stair Nation will never share personal information with anyone.
Shipping & Delivery
We are located in Cumming, Georgia and have a warehouse for local customers to come look at our products. Pickup are available for customers in Georgia. Also, for a small fee, we do offer local delivery to come counties. If the customer is out of state we use UPS shipping. Orders consisting over 150 LBS will be freighted on a pallet. Orders will be shipped after payments have been cleared. Shipping should take no longer than 5 days after it has been brought to UPS. Currently we do not ship internationally.
Sales tax will only be charge to a customer who is located in Georgia.
Stair Nation has a restocking fee of 25% on all returned or exchanged materials. We also only accept returns on boxes that are unopened and undamaged packaging. Returns must be made (14) fourteen days from the time packages arrive at the consumers house. Extra materials and left overs will not be taken back. An RMA number will be created when the consumer calls and advises us that they are in need of a return transaction. The person who purchased the order will be in charge of paying to ship back the material and reship the new items back. In the event of an exchange, the customer will have to reship the items they are wanting to exchange and then fill out a new order form with what they want.